Connect the shared folder ownerįolders and files are shared with you under the permission of the owner. The files might be synced and overwritten. Check if you have logged in on another device’s old version of Dropbox.See if you have logged in on other computers.Try to log out and see if it can stop Dropbox files from missing again. Check if you have logged in on your phone.> Please check your associated devices, such as phones, computers, etc. Once others delete files from their ends, the files will be synced and lost from your end. If you are sure you didn’t remove the files, perhaps others did it, especially when using more than one device. Check the sync from another computer/phoneĭeletion is the most likely reason. And then you could take appropriate action. If you found files are vanishing from your account, please head over to the Events Page and see where the deletion comes from. Troubleshoot: Dropbox deleting files automatically Some corresponding solutions are ready in the next part. OS reinstallation causes Dropbox to be reverted to an old version, and data gets overwritten. Similar issues are seen on Windows devices – some users have found Windows automatically deleting files. Your antivirus quarantined/deleted the files. Many users using Samsung phones have reported this issue. Files from another (old) device (computer/phone) overwrite the current version of your files. Or you were removed from a team/shared folder. The shared folder was removed by you/others. If you are using multiple devices, check if your account isn’t signed out and if others deleted your files. You/others from this/another device deleted the files. Here are some possible causes for you to check. It only records your operation on your device/from another device with your account logged in.
But is it true?Īctually, according to Dropbox, Dropbox is not able to do so without any warning. Possible causes of the Dropbox files missing issueĭoes Dropbox automatically delete files? Some users may suggest it is Dropbox that has removed their files. Also, you can learn how to recover deleted Dropbox files in a breeze. If you are one of those suffering from the “Dropbox files missing” issue, check out this tutorial to figure out why this happens and how to fix it. Some people suspect that it results from the Dropbox Smart Sync not working issue, and some think it has something to do with the viruses. Any idea what can be causing my computer to delete files automatically?
I've gone onto the 'deleted files' tab online, and it says my device (PC) started deleting them this morning. Why?Īs soon as I turned my computer on his morning, I noticed some files/folders missing from Dropbox.
Files are automatically deleted from Dropbox.
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